I have been calling 1-800 numbers a lot lately trying to sort out different credit card bills and one of the things I hate the most is waiting for an actual operator on the other end to pick up the phone so I can inquire about different transactions. I started research online to see whether there are any sites can help me with the wait time. I came a cross a site called lucyphone.com.
What it does it it allows you to search for individual company’s customer service number you like to call. Next, you will enter a number you like to be reach at. Just like that LucyPhone will try to connect you to an actual person in the customer service department. Once it does, the service will call you back based on the number you provided. Pretty slick especially for those people that have to call customer service department during work hours!

(disclaimer: I do not receive any benefit from Lucyphone for this post. This is strictly my own experience).